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Enterprise Automation

Workflow automation platforms with AI capabilities for business process optimization.

Enterprise Automation 8 min

IBM Embeds OpenAI in Consulting Advantage: Inside the New AI Practice

IBM embeds GPT-5.6 into Consulting Advantage and launches a dedicated OpenAI Practice. Here's what the delivery-side changes mean for services buyers.

Laura Kessler Laura Kessler
Aug 13, 2026
Enterprise Automation 7 min

June AI Review 2026: Can It Actually Fix Enterprise Software Deployment?

June AI emerged from stealth with $20M and backing from Benioff, Dell, and Greene. Here's what it does, who should watch it, and what we don't know yet.

Laura Kessler Laura Kessler
Aug 10, 2026
Enterprise Automation 13 min

Oracle Fusion AI Agents vs Salesforce Agentforce: Which Platform Wins in 2026?

Oracle added Google Gemini to its Fusion agent layer in July 2026. Now both platforms are multi-LLM enterprise agent systems. Here's how they actually compare.

Laura Kessler Laura Kessler
Aug 10, 2026
Enterprise Automation 11 min

ChatGPT Work Enterprise Review 2026: The AI Agent That Never Sleeps

OpenAI's ChatGPT Work runs a persistent cloud VM across email, Slack, and code repos. Here's how it stacks up for enterprise IT buyers evaluating workflow automation in 2026.

Laura Kessler Laura Kessler
Jul 16, 2026
Enterprise Automation 14 min

Microsoft Sales Agent & Service Agent: Enterprise Buyer Guide 2026

Honest enterprise evaluation of Microsoft's Sales Qualification Agent, Sales Opportunity Agent, and Customer Service agents — pricing, gaps, and how they compare to Salesforce and ServiceNow.

Laura Kessler Laura Kessler
Jul 16, 2026
Enterprise Automation 9 min

Microsoft SkillOpt: How to Stop Guessing When You Tune Your AI Agents

SkillOpt is Microsoft's open-source framework that automatically optimizes AI agent skill documents using ML-style validation — no model retraining required. What enterprise IT teams need to know.

Laura Kessler Laura Kessler
Jun 11, 2026
Enterprise Automation 14 min

G2's Best Enterprise AI Agents 2026: Who Made the List and What It Means for Your Stack

G2 ranked the top enterprise AI agents for 2026. Here's a practitioner breakdown of who made the list, how they perform in real deployments, and how to evaluate them.

Laura Kessler Laura Kessler
May 11, 2026
Enterprise Automation 9 min

Microsoft Copilot Wave 3: What Enterprise IT Actually Needs to Know

Microsoft Copilot Wave 3 is GA. Here's a practitioner breakdown of Copilot Cowork, M365 E7 licensing math, and what governance controls you need before enabling it org-wide.

Laura Kessler Laura Kessler
May 11, 2026
Enterprise Automation 13 min

Workato vs Make vs Zapier for Enterprise: Which Actually Scales?

Enterprise comparison of Workato, Make, and Zapier covering governance, SOC2 compliance, error handling, pricing at scale, and Salesforce integration quality.

Laura Kessler Laura Kessler
Apr 16, 2026
Enterprise Automation 13 min

How to Automate Employee Onboarding with AI: A Step-by-Step Guide

Step-by-step guide to automating employee onboarding with AI using Workato, Okta Workflows, and ServiceNow. Covers IT provisioning, HR tasks, and training.

Laura Kessler Laura Kessler
Apr 10, 2026
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